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Customer Service

How Do I Contact BNSF Customer Service?

You can order right here, on individual item pages. Ask us any question. Call 800-795-0161
(or fax 913-397-9501) between the hours of 8 a.m. and 5 p.m., Monday through Friday.

Or contact us at:


You may also reach us by mail at:

1465 N. Winchester St.
Olathe KS 66061


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